Dear Ms. Hafto, I would
like to take this opportunity to thank Traci Johnsen for her service to us,
which was above and beyond the call of duty. In February, we contacted Magical
Travel to book our July trip to Walt Disney World. Traci quickly booked our
trip, handled our park tickets, and our meal plan. In addition, she booked my
daughter a breakfast with the princesses, which was her most favorite highlight
of the trip.She didn't stop there, though, when her job was finished. She sent
several emails to check if we had questions or to confirm that we had all the
information we needed for our trip. When I sent her an email, I usually got a
response within a few minutes, sometimes even after regular business hours. You
don't see that type of commitment from most people, and I was impressed. Traci
is professional, courteous, and an "all around" nice person. We will use her
services for any trips we may plan to WDW in the future, and I will recommend
Traci Johnsen and Magical Travel to all my family and friends. Please feel free
to contact me if you have questions or comments. I will end by stating that
Traci is an asset to your company, and I hope you will post my comments on the
Testimonial Page of your website.
|
|
Meredith .
| Dear Siobhan, Don't be thanking us, we should
be thanking you. All the help and advice you
gave us was invaluable. We are so thankful that
we handed our reservation over to you. You were
awesome every step of the way and will most
certainly go to you again. We are thinking of
going again next year, but we shall see. Disney
really knows how to do it. The trip was
amazing, we had so much fun. We really couldn't
have done it as well as we did without your
help. Thank you so much, we really can't say
that enough. You answered all of our questions
and gave us really great advice. We will
definitely recommend you if anybody is thinking
of a Disney vacation! |
Steven P. |
| Just wanted to let you know what a great
experience we had working with Traci Johnsen.
From the inital contact to welcoming us home
after the trip, she was very efficient,
professional, knowledgeable, patient (while I
was trying to make up my mind about stuff), and
just overall FANTASTIC! I will recommend Traci
and Magical Travel to everyone I know. |
The Debster |
|
Hey Len: Just wanted to let you know that we
had an awesome time at the World. Everything was
perfectly set up thanks to you and we are
already thinking about next year so be ready to
get me another quote.LOL. Well anyways, Thanks
for everything!!!!! |
|
Markos B
|
Hi Michele! We're back from what was undoubtedly
the best family vacation we've ever taken! What
an amazing trip! The weather was great in
comparison to what we have here in southcentral
PA! It was beautiful our first day, but started
raining that evening when we left the Crystal
Palace after dinner and progressively got worse
and was pouring by the time we left the Magic
Kingdom by about 9:30-10:00...but we didn't
care! We tromped around with our ponchos and
enjoyed the 65+ degree temp and just soaked up
being at DISNEY! Sunday was the 'cold' day with
temps in the upper 50's, but it was sunny and
beautiful anyway - and we received some 'magic'
from the dream squad that day, so it was
amazing!!! Our youngest daughter, Kelsey (who
turned 6 during our trip), was named an official
Disney "pincess" at Animal Kingdom and was
presented with a crown with a princess pin on
it, a Disney "Pincess" sash, and we got a
personalized tour of a big chunk of AK by the
two dream squad girls who then proceeded to take
us in the "back entrance" to the front of the 90
minute wait line at the Kilimanjaro Safaris!
The driver continued to point things out and
make comments to "Princess Kelsey" on the
safari! She smiled ear to ear the rest of the
day! And not to be left out, our 13 year old
daughter was given an "UNbirthday" button (since
her sister had a birthday button) and also got
toy binoculars to be the assistant safari
guide! Monday - Friday it was sunny and in the
upper 60's to mid 70's and just beautiful! Our
last day, Saturday, was overcast all morning and
around 12:30 - 1:00 it was 'misty' - one of
those 'is it enough to break out the poncho or
not?' type rains. We stayed at Hollywood
Studios that day until about 4, then headed back
to the resort to catch our bus to the airport.
Oh - we were also hit by a dream squad member in
Epcot on Friday while I was admiring the
building LeCellier is in at Canada and yelling
at Joe while taking a picture that I didn't want
to go home...I wanted to move there! The dream
squad lady said, "You can move here!" She
chatted with us for probably 5 minutes and then
told us she was with the Dream Squad and wanted
to buy us all ice cream! NICE! And it's so
funny - both times we were approached by the
dream squad, we had no idea they were with the
dream squad...we just thought they were friendly
cast members wanting to chat!!! One other thing
- we went to the Pirates and Princess party on
Monday night and had a ball! I wasn't sure if I
wanted to do it because we've done the Not So
Scary Halloween Party in the past and weren't
thrilled by it. I'm SO glad we did the P&P
party, though! It was the highlight of our 13
year old daughter's trip...she got to meet and
have her picture taken with Capt. Jack Sparrow!
;-) The rest of us were thrilled to jump right
onto rides that were long waits during the
day...and the parade/fireworks show for the
party were awesome! We're all terribly
sad to be home and can't wait to go back! It
definitely IS the most magical place on earth!
:-)
By the way - I think my boss contacted you
about his family's trip in June. I told him how
great you and Magical Travel are...and I'll
continue to tell anyone else who tells me
they're thinking of going to Disney! You were
wonderful to work with...thanks again for all of
your help in planning our trip...and answering
all of my questions! Hope to work with you on
another trip soon!!!
|
Jess
. |
|
Thanks Denise - we can hardly wait to go.
It was a pleasure working with you and the staff
at Magical Travel yet again. |
Angie K. |
|
Michele, I
was going to call you tomorrow. We got back
Sat. night and Sunday was regroup and get ready
for school today. I am sorry I have not gotten
with you yet to let you know we had a FABULOUS
time!!!! It was so great!! The rooms were
great!! They were the perfect location. My Mom
was very happy about them. They were connecting
and very close to the food court and bus. We
loved the food court at Pop Century. I was
afraid the rooms might seem really small but
they did not. Our Breakfast at the Grand
Floridian was great. There was no one there at
that time. We had the characters and
almost the room to ourselves. We took the boat
from the Magic Kingdom over there and that was a
fun ride. If you get a chance to go this time
of year, it was the best weather. There was a
cool breeze and there was not a big crowd at
all. We just loved it. Thanks so much for all
your hard work and planning. It really helped a
lot. |
Susan H. . |
| Thank you so very much.
You have all been very helpful. I have recommended
your travel agency for some friends. We are going
to have a wonderful trip. |
Jeanmary |
| Denise, Thank you for
making our travel arrangements for us as well
as all the restaurant reservations. I'm getting
excited. I remember how absolutely perfect our
trip to Vegas and the Grand Canyon was after
you made the best plans for us. So I know this
trip will be just as great if not better since
you are such a Disney aficionado. Now if we can
only get all the girls to agree to a couple’s
trip, the world would be perfect. Thanks again |
Lill C. |
Denise,
I just wanted to thank you for all your help in planning
our trip. We had a wonderful time! You went out of your way when changing our
type of package to get us a better deal (the Fantasy Package) and the deal with
our daughter going and then not going. As far as the reservations that you made
for us goes, our seats at the Polynesian Luau couldn't have been better. Also,
I will have to tell you that your promotion for the Disney Dollars is what attracted
me to your agency. Other agencies offer other things, but you were the only one
that I found that offered Disney Dollars. I think it is great. I budgeted the
dollars for the "extras", like ice cream, sodas and other odds and
ends that come up. I have already, and I will keep on, recommending you to others.
I know you work long and hard hours to do this for us all, and we really do appreciate
it. Thank you again, |
Julie S. |
| Hi Denise, just wanted
to let you know everything went smooth and enjoyed
our vacation. Will be using you again in the
future. Thanks again. |
Jon B. M. |
| Thank you. I have told
everyone what a pleasure you have been to work
with and that I would highly recommend Magical
Travel and most of all you personally. Again,
thank you for all your help. |
Chris and Lisa |
Denise,
I wanted to email you on behalf of both the xxxxx family
and ours for your help in arranging a WONDERFUL!!! trip to Walt Disney World®.
Everything was great (besides the occasional thunderstorm in the evening...but
I guess that is typical weather for central Florida). Tiffany Town cars was also
great. Our driver was awesome and our van even had movies for the kids during
the drive to and from the resort. We covered a lot of ground in the 5 days we
were there and everyone wished we could have stayed longer! All in all, it was
a great trip THANK YOU FOR ALL YOUR HELP. I recommended your service to others
and we will definitely be doing business with you in the future... maybe a cruise
next time. Sincerely, |
Jeff |
Dear Denise-
Just a quick note to let
you know that Dan and I had a fabulous
trip to Disneyland! We enjoyed every minute of it and we
loved our hotel.
Universal Studios
was a fun day too.Thank you so much for
all the work you did for us and for helping
to make this a special trip. We really
appreciated your patience with all of our
silly questions!! I hope to work with you
again.
|
Sincerely, Deborah V. |
Dear Kim,
The trip was great it was as magical for me as it was for the kids!
I want to thank you for all your help and for all the arrangements
you made with your experienced planning of our itinerary it really
made the trip go smooth, my legs were tired!!! we did almost everything
the only thing we were not able to do was the countries at epcot! The
breakfast at the castle was excellent and Chef Mickey was great. We
added two more dinner spots after we got down there; Tony’s in
the magic kingdom and Prime Time Cafe at MGM. We went to see beauty
and the beast later in the week and play house Disney. The kids
were not crazy about MGM!
I want to plan another trip for Dec. 2005, how are the packages then
and can I plan this far ahead? I was thinking that early Dec. would
be better then closer to Christmas it probably would even more crowded,
but even if we do not do Christmas I want to go in 2005! Let
me know what your thoughts are! October was a great time to go
weather was excellent, but we had to come back to the cold weather.
Thank you and let me know about the other stuff! |
Audrey
K.. |
Good Morning! I just wanted to say thank you for all your help. Everything went well and we had a great time!!!!!!!!!!!!!! Thank you again.
|
Lori S. |
Our trip was fantastic! Thank you very much. Our room at Port Orleans French Quarter was very centrally located. The meal plan was great. And, of course Disney World is beyond words. Thank you so much for helping us with such a wonderful trip.
|
Nancy G. |
Just a short note to let you know that our vacation was wonderful and the package that you recommended was excellent. We had a few hiccups with our return service, but overall everything went smooth. Thank you for your professionalism and dedication.
|
Catherine S. |
I have a friend who will be calling or emailing you. She has a party of 6 (2 ad 4 kids) so she is shopping for on site & off site. Do you book off-site? I wasn't sure. Thank you for all of your help--you have been wonderful.
|
Karen B. |
Thank you very much for all the help. I did get the boarding passes printed out, I just called Delta and they gave me the correct confirmation number. And thank you ALL very much for being helpful, this is our first vacation ever so we had no idea what we were doing. You guys did an awesome job helping out!!! |
Aimee T. and Family |
Hello Denise:
I just want to thank you for everything. We had the time of our lives. The kids enjoyed themselves so much. The Disney Cruise was amazing. They really go all out for the kids. My kids felt the way me and my husband feel when we go on our adult cruise. Thank you for your suggestions, they were all great. We want to plan our 7-day Disney cruise for March 2006. We just don't know which one. We have plenty of time to plan, so when you have time just mail me that info. You made our first Disney Vacation awesome. Thank you! Thank you!
|
Corina C. and family. |
We had a blast! Thank you
so much for all you did for us! It was such a
nice surprise to have a gift waiting in our
room!! You made the trip so smooth! I'll send
pictures when I get them downloaded |
Eisha W . |
|
Michele,
The vacation was of course fun and also strenuous. All that walking around
in the humid heat. Ugh! I had loads of fun though despite. One of the days I
spent at Universal, where my friend Scott works. I'm in the process of
typing out blogs about my Disney vacation for my MySpace page. The ride I
rode the most was Test Track, because it's such an odd ride. My favorite
show was Philharmagic; that is so awesome. At Universal the Spider-Man ride
rocks. I love that ride; simply amazing. At the Restaurant Akershus in
EPCOT, the desert was delicious, but it was so much I didn't have room for
all of it. Anyway, I won't write a whole travel diary here. Before
going on the vacation, I recommended you/Magical Travel to the person I work
with, Misty, because she's been thinking of taking a vacation with her son
near the start of next year, and WDW is one of the 2 places she's
considering. Anyway, I recommended you immensely to her. Thanks for asking
about my vacation. Take care, and I might keep in touch with you in general
off and on through the months, just for the heck of it. And of course,
whenever I can take another vacation I'll contact you right away,
Kelley
Hi Angela,
Just wanted to send you a few pictures and say thank you for helping
us with our trip. We had a great time, your planning was
excellent. The kids had a blast, mom and dad did too! The
character dinners were such a nice way to meet them and so much
yummy food! We had great timing on our transportation to the parks
and saw as much as we could. Elizabeth loved the boutique, that was
so fun. Ethan loved Splash Mountain, parades, and fireworks!
Thanks again, it couldn't have been a better trip!
|
|
The Fish Family. |
|
Angela, Thanks for your note. We are back and
unpacked, but still sorting through the 600+
photos that we took while there. It was a
wonderful time at Disney and the weather was
(mostly) warm and dry. McKenna loved seeing all
the princesses and Mickey, Minnie, and pretty
much everyone else in costume, and she rode as
many rides as the rest of us did. Thanks also
for the gift basket with the Minnie doll, photo
album, and everything else in it -- it was a
nice surprise and McKenna ended up sleeping with
Minnie every night! We loved the Wilderness
Lodge -- great ambiance, convenient travel to
Magic Kingdom by boat and bus, and the pools and
geyser were great to see. Our room had a view
of the pool and the lake, and the two queen beds
worked out fine. The only hitch that we
encountered was that three days before we
arrived, I had called Wilderness Lodge directly
to ask about getting a room with one queen and
one bunk bed. The hotel receptionist agreed on
the phone but three days later when we checked
in we were told they were unavailable ( a bit
disappointing after we'd promised McKenna that
she was FINALLY going to get to sleep in a bunk
bed). The flag family opportunity was also
unavailable, so I guess both go very quickly. We
went to all the major parks -- Hollywood Studios
(first day), Epcot (second day), Magic Kingdom
(dinner second day, all third day), Downtown and
Epcot (fourth day) and Animal Kingdom (fifth
day), then back to Magic Kingdom for our last
couple of hours before heading to the airport.
The parks that had the Extra Magic Hours didn't
match up with the parks where our meal
reservations were, but we talked to a Magic
Kingdom employee and he thought that the extra
hours actually attracted more people than was
worth it. So it all worked out fine... McKenna
loved Magic Kingdom the best (surprise,
surprise) and especially the Dumbo ride, Runaway
Railroad, and the Goofy Barnstormer -- probably
because she got to ride on it with Goofy as soon
as the park opened (they picked her to open up
Toontown, since she was dressed in her Ariel
costume complete with crown... she also was the
first in line for Goofy's, Donald's and Pluto's
signatures... definitely princess treatment).
Also, the Cinderella dinner in the castle was
also special, but we'd probably do it as a lunch
next time. McKenna was pretty worn out by
dinner, and we didn't realize that there aren't
any characters to do autographs during dinner
time (just a brief song from the Fairy Godmother
and the two mice). We loved the Japanese dinner
and were equally impressed with the buffet at
Tusker House.... very glad we did the meal plan
and had the reservations lined up.Anyway, guess
that's enough as a summary. Here's two of our
hundreds of pictures, and we wanted to thank you
for setting this up for us. It was a magical
vacation, even if we wound up walking many, many
miles each day.... our favorite part was seeing
how different each of the parks were and
watching the parades and fireworks together as a
family! Thanks again.
Tucker
and Kelley |
|
Hi
Denise, I just wanted to tell you we had a wonderful time in Disney! The
hotel was beautiful and the meal plan was amazing! The kids had a ball!
Thank you again for everything you did for us, we really appreciate it.
|
|
Janine K. |
Michele, We just got
back from a perfect vacation. Thanks so much for all the assistants you gave
Susan. The room was located just right to be able to walk to bus and food court
without fainting because of the distance. God just opened up so many blessings
for us.....the weather was absolutely beautiful everyday....the girls received
some special privileges from the Dream Team....our breakfast at the Grand
Floridian was soooo special. We were seated at the best table in the house with
plenty of room for the Disney characters to move among the girls. I hope you
have a warm fuzzy feeling just knowing how you enabled us to take advantage of
so many things.
|
|
Charleen S.. |
Thank you!!! :) I have told everyone I know about
Magical Travel and how helpful and easy it has been to plan this vacation!
Hello Denise, Just wanted to say " THANK YOU " for all your help in
planning our Disney Vacation. Our Hotel room was pleasant..everything
was excellent......right down to the Free Disney Dinning Plan. The kids
could not believe that they could order any thing off the menu. We had
rain only one day down there...but it passed within the hour.
Thanks again.
|
|
Kathy,
MaryAnn, Zac, and Shelby . |
Regardless of the rates we will be planning the vacation with you
the week I spoke of..you did such a wonderful
job last trip I cant see using anyone else!!
look forward to hearing from ya!
|
|
Lisa D. |
|
Denise, Thank you! You are the best!!! You made my day.
I was very concerned that we were not going to
be able to get any of these dinners due to the
180 day reservation. I am so glad we booked with
Magical Travel. You are making planning very
easy and I appreciate your recommendations.
Thank you,
|
|
Jason S. |
|
I wanted to (belatedly) thank you for the awesome vacation package
you put together for us. We had so much fun and
everything went smoothly. We really liked and
appreciated the dining package, which was out of
this world. We took three days to drive down and
stopped at Williamsburg, Savannah and Daytona
Beach. The whole family agrees that this
was by far the best vacation we have been on. I
have already recommended your service to my
extended family and when we want to go to back
to Disney we will certainly use your service
again.
Thank you so much for all you have done.
|
|
Elke & family |
| We just returned last
week from our Disney trip. We had a wonderful
time and can't wait to return. Thank you so much
for all your help. We are looking at returning
next year and would like some information on
packages as they become available. We are considering
a whole range of options. |
John |
| Thank you for all your
arrangements on my behalf with Walt Disney World® this
August. The holiday went very smoothly and we
had a brilliant time, so much so that we are
considering returning next August, but this time
may wish to try the Disney cruise line. |
Julie M. |
| This is Mike M., we
purchased our Disney trip through you a couple
of weeks ago. We just got back from Disneyland
last night. I wanted to email you and tell you
that we had the best time ever. This was our
first trip to Disneyland and it definitely won't
be our last. Everything you said we would get....we
got. I couldn't be more pleased with the package
you set us up with. When we go back to Disneyland
we will make sure to go through you and if I
ever hear of someone wanting to go to Disneyland
I will recommend your company. Thank you again
for a great vacation. |
Mike M. |
| Well, I just want to
thank you again for all of your hard work to
help us have a great trip. I hope to head back
there and I will definitely call you when that
happens! It was a pleasure. |
Diane S. |
I just wanted to
say thanks again for all of your help! We had
a great time at Disney World. This was my fifth
time to visit Disney World, but the first time
to stay at a Disney Resort. The whole family
agreed that it is really the way to go. It
was so much easier to park hop and go home
for a rest in the middle of the day when we
wanted to. We loved being able to send our
purchases to the Resort and pick them up the
next day when we didn't have to wait in a long
line. Thanks for the good price you got for
us.
We all agreed that
the Fast Pass is GREAT! Even though it was
the busiest week of the year, we seldom had
to wait long because of Fast Pass and planning.
Hope you get to visit Disney soon. |
Joy W. |
| Hi Denise..Got the
email you sent. Thanks for your help today. I
really appreciate it. I have told EVERYONE about
how great you all are. I am sooo glad we booked
thru you. |
Donna C. |
| As always thank you for all of your help. I can't tell you enough how wonderful you and your company have been in helping plan my family's vacation. We will say hi to Mickey for you!
|
Best regards,
Steve D. |
| Thanks for all your help with our trip. We had a great time. I hope to use your services again. I can't tell you enough how much this trip meant to us.
|
You have a great day.
Bill |
Hi Kim
We really appreciate all you have done for us in
the past and on this trip. We would
not have had the great times that we have
had with out all of your help at Magical Travel. |
Thanks
again for all of your help, Julie S. |
Dear Denise,
We loved the resort. The room location was a 5 minute walk from downtown Disney and the bus stop was just outside. The villas were superb and accommodated a family of 4 very comfortably. Generally the whole resort was fabulous. We decided that we would go back there next time. The dining plan was also great as we ate breakfast in our rooms (more personal too and not pressed for time to get out). We actually had 8 dinners left over as we did have one night out with family who live in Orlando. The meals were more than enough and we ate to our hearts content. We do hope to make our reservations with you when we plan our next Disney vacation. Just one question, do you make bookings just for Disney or other destinations too? Thanks again.
|
Catherine S. |
Thank you for your quick response! Keep me in mind if any really good deals come along for next year. I will let you know how our trip was when I get back. Again, thank you for all your help...I will tell everyone planning a trip about magical travel. |
Eloisa P. |
|